Psychological safety, trust, and the confidence to challenge the status quo are the liquid gold of continuous improvement, innovation and high-performance teamworking. It is the organisation's responsibility to be transparent with expectations so that managers and leaders can drive the desired culture, thereby enabling individuals and teams to turn the company's ethos into reality. Without this foundation, artificial harmony rules, teams take conflict personally and people become afraid to share good ideas that move the business forward.
Teams who trust each other, thrive together
72%
of employees reported that leadership behaviours rooted in psychological safety encouraged a positive team climate. (McKinsey & Company)
Who is it for: Teams who want to build psychological safety, and managers and leaders who want to learn how to make psychological safety tangible.
During this programme, your team will explore:
Psychological Safety; an environment that is set out by an organisation, demonstrated by leaders and managers and enacted by those who work there. Through evidence collected by big data company Google and research by Amy Edmondson, Professor of Leadership at Harvard Business School, your team will understand what this environment is, and together establish actions that bring this philosophy of high performance to life.
Trust; underpinning the foundations of Psychological Safety is Trust. It allows teams to build meaningful, respectful and appreciative relationships that lean on the diversity of personality, experience and skill. During this programme and through a sensitive process, teams will delve deeper into what trust is, how it gets built, why it’s important and how they can individually and collectively build greater levels of trustworthiness across the team and with key stakeholders in the business.
Conflict; with trust in place, conflict can become healthy and productive, but only by appreciating how to engage in challenging conversations and provoke constructive debate can teams fully achieve this. Using the Insights Discovery model of behaviours, and "the good, the bad and the ugly styles of conflict", teams will establish and practise ways of working that ensure challenges land productively and with the right intention.
Team Charters; once the stage is set with Psychological Safety, Trust and Healthy Conflict, all team members commit to a charter that offers clarity on what they expect from each other, and how they will continue to develop as a collective back in the workplace.
Differences you will see:
An improved environment of psychological safety
Increased levels of engagement
Improved relationships and interpersonal skills
Better conflict management skills
Increased creativity and innovation
The motivation to become a role model to others
Duration: From one to three days
Delivered: Virtually or Face to Face
Get in touch.
Complete the form below and we'll be in touch within one business day or call us on 03456 185796